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From: "JD Ready" <jready@...>
Date: 12/4/2014 9:38:09 AM
Subject: RE: Confused by 552/5.5.3 and Try Again
Well... the reason we are using ListNanny.net is because *I* am not an email "expert", and I was hoping that ListNanny IS.

It seems to me that the problem here is that the SMTP protocol says that a 500 series error is a permanent error, but some ISP's are "bending" or even changing those rules.

It is not practical to look at the "message" portion of the error because every ISP can put whatever message they want in there.

Now, just because one vendor has said that a 552/5.5.3 is a Soft Bounce does not necessarily mean that other vendors are not using that as a hard bounce, correct?

So again, I fear that my best bet is to go with a 3rd party email delivery company that has more knowledge than me (or ListNanny) and is correctly identifying the NDR's.




Thread View

Subject By Date
Confused by 552/5.5.3 and Try Again JD Ready 12/2/2014
   RE: Confused by 552/5.5.3 and Try Again dave wanta 12/4/2014
     RE: Confused by 552/5.5.3 and Try Again [ you are here ] JD Ready 12/4/2014
       RE: Confused by 552/5.5.3 and Try Again dave wanta 12/4/2014
         RE: Confused by 552/5.5.3 and Try Again John 2/25/2015




Thank you for the component and update link. You have really done an amazing job. The number of email campaigns has risen in recent months and thanks to your email software we haven't encountered a single issue. Allof these are amazing components. So far there has been not a single incident where we have encountered a bug. :). Great job Dave. In my opinion its amazing. Thanks again for such an astonishing work. Keep up the hard work world need more software providers like you. "

D. Ghazanfar | G.M.

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